Terms

Who can join

• You are 18 or over, and the ID check confirms it.
• You are yourself. One account per person, and the name and photo are your own.
• You are not currently in a relationship that your partner believes to be exclusive. This is not a product for affairs, and it never will be.

Verification

You cannot send a first message until a government document has been checked. Stripe Identity performs the check. If it does not pass you can try again, and if it never passes you keep a free account that can read but not write.

Membership and payment

• Membership is £29 a month or £69 every three months, taken by Stripe, renewing until you cancel.
• Cancel any time from your profile. You keep writing until the end of the period you have paid for, and you are not charged again.
• If you cancel within fourteen days of your first payment and have not used membership to write to anyone, ask us and we will refund it.
• If the price changes, you will be told before it applies to you.
• Membership buys the ability to write. It does not buy introductions, visibility, or anyone's attention.

How to behave here

Talk to people the way you would want a friend of yours to be talked to. The following will get an account removed, usually on the first occurrence:

• Threats, harassment, or continuing to contact someone who has stopped replying.
• Sexual content sent to someone who did not ask for it.
• Asking members for money, investments or gift cards, in any form and for any reason.
• Pretending to be someone else, or using another person's photographs.
• Taking anyone's photographs or messages off this service and putting them elsewhere.
• Being under 18, or helping someone under 18 to be here.

Reports are read by a person. We may remove content, close an account, or refuse a new one. Where the law requires it, we will pass information to the police.

What we promise, and what we do not

We promise that every member has passed a government ID check before they can write to you, that your photo stays blurred until you have both said hello, and that your account and its contents are deleted when you ask.

We cannot promise that you will meet anyone, that anyone will reply, or that a verified person will be kind. Verification tells you who someone is, not what they are like. Meeting anyone from here is your own decision, and the safety advice on the safety page is worth following.

Ending it

You can delete your account at any time, from your profile, without asking us. We can close an account that breaks these rules, and we will say why unless telling you would put someone else at risk. If we ever close the service, we will give notice, stop charging immediately, and refund any period you have paid for and not used.

Law

These terms are governed by the law of England and Wales, and the courts there can hear any dispute. Nothing here removes rights you have as a consumer.